Wilmington Regional Transit Cancellation Policy
Customers can cancel a reservation anytime up to 24 hours before the schedule for a full fare refund using the website, mobile website,by calling 302-867-8404. WRT will not provide a refund if the reservation is cancelled or changed less than 24 hours prior to pick-up time, or in the event of reservation abandonment. This includes bookings made within two hours of pick-up time.
Flight Cancellations And Delays Due To Airlines
Failure to contact WRT with flight cancellation or delay information in a timely manner (within two hours of incident), may be considered reservation abandonment and result in forfeiture of fare. Reservations impacted by airline delays and cancellations may qualify for a refund when a replacement reservation is made.